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| Kaiser Tops NorCal Medical Group Survey | | Print | |
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Which are the best performing Medical Groups in Northern California, based on Patient Ratings? According to the State’s Office of the Patient Advocate, many Kaiser Permanente Medical Groups across Northern California had the highest scores. The Office based the Medical Group Scores on responses to the Patient Assessment Survey (PAS). Adult patients from more than 180 California medical groups and Independent Practice Associations (IPAs) were asked to rate the care and service provided by their doctors and other staff in the medical group during 2008. The practices were also judged on the ‘Meeting National Standards of Care.’ The scores represent the average or typical experience that that medical group’s patients reported. The scores are adjusted for patient characteristics and for physician specialty. These adjustments allow the Office to compare practices on an “apples-to-apples” basis. Each medical group is given one of four performance grades that are indicated in the report card with stars. In the survey, only those Medical Groups listed below were ranked as four stars in each category. The possible grades are:
These Groups had the highest possible rating in both categories Contra Costa Marin (no groups received 4 stars in each category) Monterey (none) Napa (none) Sacramento (none) San Francisco San MateoKaiser Permanente Medical Group - South San Francisco Medical Center Santa Clara |
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